Frequently Asked Questions

Organization

How long have you been in business?

We set up our company in 2014.

Do you work on weekends?

Depending on workload and deadlines, yes. We work as much as necessary in order to complete tasks on time.

How do I get a quote?

Contact us by phone, email, or click "Get A Quote" in the top-right corner of your screen and complete the form to have us contact you.

What is your turnaround time?

Most projects we work on are completed within two to four weeks. We provide a project timeline with each quote.

Do you offer support, maintenance, or revisions?

We offer unlimited revisions. Bug fixes and minor tweaks are always free. Additions and sizable changes will be quoted separately.

I have further questions

You can email hello@buonocoreco.com or call (646) 630-7330. We can't wait to meet you!

Privacy

Will you sign an NDA?

Sure. Email it to hello@buonocoreco.com.

Will you publish my project on your site?

We love to show off our work, but we will ask your permission before doing so. Everything between us is kept in complete confidence.

Do you claim any rights to the final markup or product?

We'll own the assembly and license its usage to you exclusively. We can also provide a quote owning all rights to a piece of software.

Payment

How can I pay?

We accept all major credit card payments on our website.

When do I pay you?

We arrange weekly billing with our clients since it keeps things simple and fair for all. We provide interest-free financing for large projects as well. We require 33% of the payment upfront so we know you're serious about getting your project done.

Do you offer discounts?

For large scale projects we provide custom discounts and great delivery time adjustments.

What currency do you use?

We use USD (United States Dollars) and do not accept payment in any other currency at this time.

Coding

What browsers do you support?

If you need any particular browser/device compatibility, please let us know. We support the lastest versions of all major browsers.

Do you comment your markup?

Always.

Can you implement layouts using CSS frameworks such as Grid, Bootstrap, or Foundation?

Yes, just let us know if there's something you prefer. There may be additional charges for frameworks that are not too popular.

Can you recode existing website (with/without design files)?

Sure, please provide us with a link or local version of the page(s) you need to have recoded.

Can you make an existing website responsive/mobile-friendly?

Sure, please provide us with the current version you need to have made responsive.

Can you just clean up my code or make some fixes? I don't want to recode my site from scratch.

Sure, please contact us.

Can you create a separate print CSS stylesheet.

Sure, but we may ask for an additional charge.

Do you do any flash work?

Sorry, we do not provide any flash services.

Can you convert my flash site to HTML and keep the same animations?

Yes (good choice), please contact us.

Can you upload the files on my server once you are done?

Sure, however we will charge for time considering that we provide hosting services we recommend our clients use.

How should I organize my files?

We're pretty good at figuring out what's what at this point, but organizing things into folders helps.

How should I get my files to you?

We'll provide you with a place on our servers to upload all your files so we can easily keep track of everything.

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